It provides a type of feedback you are unlikely to get back at work. A horse has no concern for status or role and if you are a CEO or a cleaner it makes no difference to a horse.

Jo, a Brand Manager at a leading pharma company, had asked me to meet her for a coffee at a popular coffee shop at Macquarie Centre in Sydney’s North West.  I could sense that Jo was aggravated from the very brief phone call to set up the meeting.  When I asked her what it was […]